Frequently Asked Questions
A comprehensive list of shipping times can be found in our shipping policy.
An email with tracking information will be sent once your order is dispatched. You can also track your order here.
To update your shipping address, please email kingma.store@gmail.com with your order number and the correct address. Once shipped, we cannot change it.
Cancellations must be requested as soon as possible. If your order has already shipped, it cannot be canceled.
Check the product details for compatibility and troubleshooting information. Contact support if you need further assistance.
We offer a 30-day money-back guarantee. If you wish to return your item, please refer to our refund policy.
Inspect your order upon arrival and contact us immediately if there is any damage. We will arrange a replacement or refund.
We accept PayPal, credit/debit cards (Visa, MasterCard, American Express), and alternative payment options like Google Pay and Apple Pay.
You can reach out via email at kingma.store@gmail.com or through live chat.